References.

Project Content
The technical assistance provided by WISE IT included the following:

• Conception, planning and implementation of new, hybrid, on-premises, cloud IT infrastructure
• Migration of e-mail and user data to the MS 365 cloud (Swiss based)
• Equipping new computers and notebooks with Intune and Autopilot (Endpoint Manager)
• Replacement of the existing network and security infrastructure.
• Construction of a highly available virtualisation and multi-level backup solution
• Replacement of the existing PBX telephone system and integration of Microsoft Teams
• Support for the renewal of the existing application infrastructure
• Setting up Azure Monitor to proactively monitor system availability
• Creation of system and user documentation.

IT Topology
The following graphic outlines the new IT infrastructure:

Benefits and WISE IT Services
Not only was the outdated operating system replaced by Windows 10, but Office 365 services were also introduced, which Microsoft had just launched in Q1/2020 with Swiss operated data centres. In this way, WISE IT was able to ensure the mobility of employees through cross-device communication with e-mail or teams, as well as with cloud-based online services from Microsoft (https://portal.office.com). With the services from Microsoft Azure, we were able to supplement and expand the locally operated infrastructure with selectively chosen functions. The client sees the potential of these services which make daily business easier and allow for new collaborative possibilities. In short, USTER AG benefits from the IT solution integrated by WISE IT in the following ways:

• Mobile access to data and programmes
• Multifactor authentication and modern security components
• Low-maintenance infrastructure, simplified system deployment processes
• 24/7 monitoring and proactive fault intervention
• Full performance, transparent and calculable costs
• High availability of all components thanks to redundant design in all areas
• Guaranteed response time in emergencies

Technologies
Technologies currently being used at USTER AG include:

• Windows 10, Windows Server 2019
• Microsoft Azure AD, Azure Monitor, Teams, Microsoft 365
• Exchange Online, SharePoint Online, OneDrive
• Autopilot, Intune Software Deployment, Endpoint Manager
• Network and firewall components
• Hyper-V, Replication, Veeam Backup
• Microsoft SQL Server

USTER AG and its employees are very satisfied with their new, stable and user-friendly IT environment. Thanks to the active support of our partner companies Cooqie and Oqtotec, the project was brought to a successful conclusion. WISE IT appreciates the excellent cooperation between our clients and colleagues, thank you very much!